In the health care delivery system, if you are not part of the solution, then you must be part of the problem. Over the last few decades, clinical pharmacy has encouraged pharmacists and pharmacy support staff to move their focus from product-oriented roles towards new direct engagement with patients, to make the most of the benefits that patients obtain from the medicine they take, or the problems they encounter with, their medicines use. In the USA, pharmacists’ participation in physician ward rounds reduced adverse drug events by 78.0% and 66.0% in general medical and intensive care settings [1. 2]. A study covering 1 029 US hospitals indicated that centrally based and patient-specific clinical pharmacy services are associated with reduced mortality rates [3]. The services involved were medicines information, clinical research performed by pharmacists, active pharmacist participation in resuscitation teams and pharmacists undertaking admission medication histories. New pharmacists’ roles in the healthcare systems around the globe have moved and developed significantly over the past few years, particularly with the expansion of the scope of practice which allows the pharmacist to focus on the clinical aspects of direct patient care [4, 5]. Pharmacists are drug therapy experts in the health care team. Therefore, pharmacists, today, are the judges of effective and safe use of medicines. Medication therapy management is one of the major areas in which physicians more and more rely on pharmacists to benefit their patients.